Subscription & Billing

Your shop runs on a subscription. Admins can check the plan, see past payments, and find the store code used as the payment reference.

Viewing your plan and payment history

1. Go to Settings and select Store Info.
2. The Subscription card shows your current plan, when you joined, your next payment due date, and your last payment.
3. Click Payment History to see every recorded payment with its date, amount, and reference.

Free and Lifetime plans have no payment dates, so those are hidden.

Paying by bank transfer

Subscriptions are paid by bank transfer.

1. Go to Settings and select Store Info.
2. Your Store Code is shown at the top of the page. This is your payment reference.
3. Make the transfer using that reference.

WARNING

Always include your store code. Without it, the payment cannot be matched to your shop.

The operator records your payment. Your plan and next due date update automatically once that is done.

If a payment is missed

Nothing changes right away. Your shop keeps working normally for 7 days after the due date.

After 7 days, some features stop working until a payment is recorded: selling, purchase orders, reports, exports, and shifts. Settings becomes view-only. The dashboard, product list, and customer lookup still work.

Your data is never deleted. Full access returns as soon as the payment is recorded.

FAQ

Q: Where do I find the reference to use when paying?

A: Your store code is the payment reference. Find it on the Store Info page in Settings.

Q: Will I lose my data if my subscription lapses?

A: No. Your data is kept, and access is restored automatically once the payment is recorded.

Q: Why can I not turn on tax, promotions, or loyalty?

A: Those features are not included in the Free plan. Move to a paid plan to use them. Anything you set up earlier is saved and returns as soon as you upgrade.